Shipping policy

At WALKINGMARKS, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders are processed only on business days (Monday to Saturday, excluding public holidays).
During peak seasons, sales, or promotional events, order processing may take slightly longer.

Shipping Time

Estimated delivery times are:

Within Gujarat: 2–4 business days
Rest of India: 4–8 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, WALKINGMARKS may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation along with tracking details via email or SMS (where applicable), allowing you to monitor your shipment.

Delivery

Please ensure that the shipping address and contact number provided during checkout are accurate and complete. WALKINGMARKS is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If delivery is unsuccessful due to repeated failed delivery attempts or an incorrect address, additional shipping charges may apply for re-dispatch.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to:

Courier service disruptions
Natural disasters or severe weather
Government restrictions
Public holidays
Other circumstances beyond our control

We appreciate your patience in such situations.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging. We will review your request and provide an appropriate resolution.